In case of complaint and return of your purchased goods to us, please contact us first by e-mail or post!!!

Since there may be differences depending on the scope and type of the return, we will contact you immediately. We will then coordinate the further procedure with you. 
Thank you for your understanding that we have to process each return individually.
Contact addresses: E-mail shop@bird-spa.com

Swiss return address:
Bird-Spa 
Therese & Mathias Stefan Korn 
Than 1 
CH-6032 Emmen

German return address:
 Swiss Paket
 K79777 Korn
 Güterstraße 26b
DE-79618 Rheinfelden (baden), Baden-Württemberg 

 Austrian return address:
please contact us at: shop@bird-spa.com